Chat — direct an agent in plain language.
Ask any agent for a benefits check, a packet draft, or a status pull — in plain language — and get finished work back, not just an answer. No prompt engineering, no new tool to learn.
The shared workspace where people and agents work as a team.
Care is delivered by teams — across handoffs, queues, and approvals. Cowork puts your people and your AI agents in the same shared Space, working from the same context — so work flows cleanly person to person, and person to agent, with nothing lost in between.
Space
Verify benefits for the Tuesday infusion queue.
PHI-safe · audit on · human-in-the-loop
Direct an agent on demand, give a case its own shared Space, and turn the work an agent produces into a live operating surface — all in one place, all under human control.
Ask any agent for a benefits check, a packet draft, or a status pull — in plain language — and get finished work back, not just an answer. No prompt engineering, no new tool to learn.
A Space is scoped to a case, an account, or a project. People and agents work in it together — and the knowledge, memory, and context stay in the room, not in someone's inbox.
Shared room · people + agents
The valuable part of an agent run — the verified benefits, the denial trend, the patient worklist — usually gets buried in scrollback. Apps turn it into a live, interactive surface your team opens, operates, and shares.
PHI-safe by design — generated by the agent and rendered inside Cowork, with no PHI leaving the workspace.
Built by Intake Agent from this morning's run · shared with the Space
Patient worklist · editable by the team
Benefits verified · secondary payer flagged
Prior-auth packet assembled
Packet complete · submitted
Chat, Spaces, and Apps aren't separate tools — they're one continuous flow, from the ask to the operating surface the team runs on.
A coordinator asks the Benefits Agent — in plain language — to clear the queue.
You → Benefits AgentAgents and teammates work the case in its shared room, on the same context and memory.
3 in the room · 2 to reviewThe run returns a live worklist the whole team opens, operates, and shares.
38 queued · 6 review · 112 clearedThe same job, three surfaces — nothing re-keyed, nothing lost in scrollback.
Cowork is intentionally designed for the full organization — personal productivity and team-based, complex workflows alike.
Patient access, specialty pharmacy, infusion, DME, and revenue cycle teams manage queues, handle authorizations, coordinate care, and document work alongside agents.
Track priorities, monitor operating metrics, and govern the AI initiatives running across the organization.
Transformation teams run Accelerators, manage Playbooks, and build the reusable agent patterns that compound over time.
We'll walk through how a patient access team, a revenue cycle team, or a specialty pharmacy hub runs daily work inside Cowork — agents and humans, together.
Healthcare is a team sport. Cowork brings people and agents together around the work that matters.