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GraymatterLabCowork

The shared workspace where people and agents work as a team.

Care is delivered by teams — across handoffs, queues, and approvals. Cowork puts your people and your AI agents in the same shared Space, working from the same context — so work flows cleanly person to person, and person to agent, with nothing lost in between.

Three ways to put a team to work.

Direct an agent on demand, give a case its own shared Space, and turn the work an agent produces into a live operating surface — all in one place, all under human control.

Chat — direct an agent in plain language.

Ask any agent for a benefits check, a packet draft, or a status pull — in plain language — and get finished work back, not just an answer. No prompt engineering, no new tool to learn.

Spaces — shared rooms for complex, multi-player work.

A Space is scoped to a case, an account, or a project. People and agents work in it together — and the knowledge, memory, and context stay in the room, not in someone's inbox.

Apps — from output to operating surface.

The valuable part of an agent run — the verified benefits, the denial trend, the patient worklist — usually gets buried in scrollback. Apps turn it into a live, interactive surface your team opens, operates, and shares.

PHI-safe by design — generated by the agent and rendered inside Cowork, with no PHI leaving the workspace.

How a job flows through Cowork.

Chat, Spaces, and Apps aren't separate tools — they're one continuous flow, from the ask to the operating surface the team runs on.

One job Verify benefits · Tuesday infusion queue
  1. Chat Ask

    A coordinator asks the Benefits Agent — in plain language — to clear the queue.

    You → Benefits Agent
  2. Space Work

    Agents and teammates work the case in its shared room, on the same context and memory.

    3 in the room · 2 to review
  3. App Ship

    The run returns a live worklist the whole team opens, operates, and shares.

    38 queued · 6 review · 112 cleared

The same job, three surfaces — nothing re-keyed, nothing lost in scrollback.

From the front line to the leadership team.

Cowork is intentionally designed for the full organization — personal productivity and team-based, complex workflows alike.

  • Frontline teams

    Patient access, specialty pharmacy, infusion, DME, and revenue cycle teams manage queues, handle authorizations, coordinate care, and document work alongside agents.

  • Leadership teams

    Track priorities, monitor operating metrics, and govern the AI initiatives running across the organization.

  • Centers of Excellence

    Transformation teams run Accelerators, manage Playbooks, and build the reusable agent patterns that compound over time.

See Cowork in a real healthcare workflow.

We'll walk through how a patient access team, a revenue cycle team, or a specialty pharmacy hub runs daily work inside Cowork — agents and humans, together.

Healthcare is a team sport. Cowork brings people and agents together around the work that matters.