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Privacy Policy

Last updated: December 9, 2025

1. Introduction

GraymatterLab, LLC ("GraymatterLab") operates the Agent Studio platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this privacy policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

  • Email address
  • Display name
  • Profile information you choose to provide

2.2 Usage Data

We automatically collect certain information when you use our Service:

  • Browser type and version
  • Pages visited and time spent
  • Access times and dates
  • Device information
  • IP address (anonymized for analytics)

2.3 Project Data

When you use our AI agent design tools, we store the project data you create, including agent specifications, workflow configurations, and generated outputs. This data is associated with your account and used to provide the Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process and complete transactions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues
  • Protect against unauthorized access and legal liability

4. Data Storage and Security

Your data is stored on Google Cloud Platform (GCP) infrastructure located in the United States. We implement industry-standard security measures including:

  • Encryption in transit (TLS/SSL) and at rest
  • Firebase Authentication for secure user management
  • Cloud Armor Web Application Firewall (WAF)
  • Regular security audits and vulnerability scanning
  • Access controls and audit logging

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating our Service (e.g., Google Cloud, Firebase, Vertex AI)
  • Legal Requirements: When required by law or to respond to legal process
  • Safety: To protect the rights, property, or safety of GraymatterLab, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. AI and Machine Learning

Our Service uses Google Vertex AI (Gemini models) to power AI agent design features. When you interact with AI features:

  • Your prompts and project data are sent to Google Vertex AI for processing
  • AI-generated outputs are stored as part of your project data
  • Google's data processing terms apply to AI interactions (see Google Cloud Terms of Service)

7. Your Rights and Choices

You have the following rights regarding your data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your account and associated data
  • Export: Request an export of your project data

To exercise these rights, please contact us at admin@graymatterlab.ai

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. Cookies and Tracking

We use essential cookies for authentication and session management. These cookies are necessary for the Service to function and cannot be disabled. We do not use third-party advertising or tracking cookies.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

GraymatterLab Email: admin@graymatterlab.ai